Frequently Asked Questions

A domain name is your website's address on the internet (like pulsadns.com). It's what people type into their browser to find your site. Think of it as your online street address.

Transferring your domain is simple:

1. Unlock your domain at your current registrar and get the authorization code (EPP code).
2. Initiate a transfer on our website and provide the code.
3. Approve the transfer request email from your current registrar.

The process usually takes 5-7 days. Domains must be more than 60 days old and not expired.

DNS (Domain Name System) is the "phonebook of the internet." It translates human-friendly domain names (like pulsadns.com) into computer-friendly IP addresses (like 192.0.2.1) so browsers can load websites.

With PulsaDNS, you can manage DNS records to point your domain to your website, email service, and more.

WHOIS is a public database that lists the owner's contact information for every domain. WHOIS Privacy (also called domain privacy) replaces your personal details in this public listing with the information of a proxy service, protecting you from spam and identity theft.

Yes, we include free WHOIS privacy with every domain registration to keep your information safe.

After you register a new domain, it's typically active within a few minutes. However, due to a process called DNS propagation, it can take 24-48 hours for the domain to be accessible worldwide. Our global DNS network helps speed this up significantly.

We accept all major credit and debit cards (Visa, Mastercard, American Express) for automatic renewals. We are also working to add support for popular cryptocurrencies and PayPal in the near future.